Auto Body Repair FAQs in Clovis, CA
Questions we hear every week
If you don't see your answer here, our friendly staff is available Monday through Friday, 8am–5pm.
- What kind of insurance do you accept?
- We accept most insurance carriers. We are a direct repair shop with Mercury and California Casualty, and we handle all insurance claims for you.
- Can my insurance company make me use their preferred shop?
- No. In California, you have the right to choose the repair facility. An insurer may recommend a preferred shop, but it cannot require you to use one. We'll work with your carrier either way. See how we handle insurance claims.
- How long does it take to repair a vehicle?
- Repair time depends on the damage to your vehicle. Our estimators will inform you of a completion date based on the damages, whether it needs collision repair, frame straightening or auto painting.
- What if other damage is found during the repair? Do I have to call my insurance?
- No. Our estimators contact your insurance company directly for authorization to complete the repair.
- I do not have a rental. Can someone drive me home?
- Yes. We can drop you off or pick you up within the area, and we have an on-site Hertz Local Edition for rentals. Learn more about rental, shuttle and towing.
- Do you have staff who speak my language?
- Yes. Our staff includes English, Spanish, Tagalog and Hmong translators, so you fully understand your estimate, timeline and warranty.
- Do I need an appointment for an estimate?
- Yes, estimates are by appointment only. Please call (559) 299-2116 to schedule a time, or find directions on our contact page.
Still have a question?
From the staff at Renewal Body Works, thank you for the opportunity to service your vehicle.